Trouble Shooting 

BEFORE YOU CONTACT US, PLEASE READ TO MAKE SURE WE HAVEN'T COVERED YOUR QUESTION HERE ! THANK YOU.

I got emailed my tracking number today, but when I click it, it doesn't work ! Did you send me an incorrect tracking number? Help !

When you first get your tracking number, it may not have been processed by the post office yet. Please be patient and wait 1-3 business days for it to register. It should work after that ! 

Oh no ! I entered my address wrong ! What do I do ?

Please contact us with the correct address and include your name, order number, etc. We cannot guarantee that we will be able to change the destination of the package, because it may already be shipped out. However, we will try our best to accommodate you !